Delivery and Returns Policy

We provide a delivery service for up to 20 miles of our location. (Please phone 01430 449333 for a quote for postcodes further than 20 miles).

0-6.5 miles FREE

6.6-10 miles £5

10.1-15 miles £7.50

15.1-20 miles £10

Once you have added your delivery details during the online payment process, your home delivery charge will be calculated automatically and added to your payment total.

*Please note that delivery days that are dependant on your postcode. We deliver each day to specific postcode zones. Once you have entered your details during checkout, our calendar will display the days that we deliver within your area.*

In the unlikely event that you are not completely satisfied with your purchase, please contact us within 48 hours of delivery. We will gladly endeavour to rectify the problem as quickly as possible.

For Click + Collect and Home Deliveries we select the best tree we can for you but please remember that every tree is unique – as is your individual taste! Please leave a note at checkout and we will try our best to find the best tree for you!

Remember, caring for your tree is very important. We strongly advise you care for your cut tree as you would a bunch of cut flowers from a florist. They are a perishable product and it is therefore difficult for us to guarantee how long your premium fresh tree will last. However, all of our trees are sustainably grown and premium grade. This means that if they are cared for, and kept in the right environment, they should last a MINIMUM of 4 weeks once in your home!